Return & Refund Policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns Eligibility

• Items may be returned within 30 days of delivery.
• Items must be unused, unworn, and in original packaging.
• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Final sale items
• Gift cards
• Customized or personalized products (if applicable)

Return Process

To initiate a return:

• Contact us at support@allurehive.com
• Provide your order number and reason for return
• Our support team will provide return instructions

Returns sent without prior authorization may not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Original shipping fees are non-refundable.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection.

Approved refunds will be issued to your original payment method within 5–10 business days.

Processing times may vary depending on your bank or payment provider.

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original item and place a new order.

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us within 7 days of delivery
• Include photos of the item and packaging

We will resolve the issue promptly at no additional cost.

Contact Information